Try Issues Manager now it’s free!
Issues Manager for iPhone and iPad provides you with a full Issues Management for small businesses, anywhere, anytime, both as an independent tool in off-line mode and as a client to web based back-end service.
Issues Manager allows managers, executives, designers, service technicians to be updated about their business activities: business partners management, bill of materials, packing list, 2D drawings and 3D models, spare parts catalogue, services handling, pricing and offers, to conveniently review, update and create service requests to Customer Care.
This app can work both as an independent tool in off-line mode and as a client to web-based back-end service.
It’s enables real-time access to CRM accounts, contacts, machine, spare parts, and service requests.
Issues Manager key features:
• Business Partners management
• Spare Parts Catalogue
• Bill of Materials
• Packing list
• 2D drawings
• 3D model/assembly
• Browse model hierarchy
• Issue tracker: eases collaboration with team members & customers, improving the professionality and handling of service call activities
• Access, review and update ticket, issue and service requests assigned to you
• Create new service request in localhost device or in CRM backend in real-time
• Track progress on processed service request
• QR-scan for easy items identification
• Attach photos as supporting documentation
• Direct link to Apple Maps
• PDF document creation
• Dropbox cloud storage integration
• Full roundtrip synchronisation of data with ERP/CRM back-end server
Try Issues Manager now and get your hands on it with sample data pre-loaded.
The user guide it’s available inside the app.